Servant Leadership Infographic (IMAGE) UIC Business Caption UIC Business recently conducted a Servant Leadership study of 961 employees at 71 Jason's Deli restaurants in 10 metropolitan areas in the US. The research reveals when bosses act as servants to their employees, it's good for business. Measurable increases in key business metrics like job performance (6 percent), customer service (8 percent) and employee retention (50 percent) were observed. Credit UIC Business Usage Restrictions None License Licensed content Disclaimer: AAAS and EurekAlert! are not responsible for the accuracy of news releases posted to EurekAlert! by contributing institutions or for the use of any information through the EurekAlert system.