Servant Leadership (VIDEO) UIC Business This video is under embargo. Please login to access this video. Caption Research co-author Sandy Wayne, Ph.D., UIC Business explains the benefits of Servant Leadership as much more than a nice thing to do for your employees; it's good for the bottom line. Evidence links a serving culture to improvements in key business metrics such as customer service, employee retention and profitability. Credit Sandy Wayne Study Co-author UIC Business Usage Restrictions None License Licensed content Disclaimer: AAAS and EurekAlert! are not responsible for the accuracy of news releases posted to EurekAlert! by contributing institutions or for the use of any information through the EurekAlert system.