Effects of ChatGPT recommendations on choice overload (IMAGE)

Ritsumeikan University

Effects of ChatGPT recommendations on choice overload

Caption

In a new study, researchers explore how AI-powered chatbots like ChatGPT can affect our decision-making process, particularly when users are provided with multiple options and recommendations. Findings of the study can pave the way for better recommendation systems for real-world contexts, such as online shopping, tourism, education, customer services, and more.

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Changju Kim from Ritsumeikan University, Japan

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