In a tense time when a pandemic rages, politicians wrangle for votes and protesters demand racial justice, a little politeness and courtesy go a long way. Now researchers at Carnegie Mellon University have developed an automated method for making communications more polite. Specifically, the method takes nonpolite directives or requests -- those that use either impolite or neutral language -- and restructures them or adds words to make them more well-mannered.
- Association for Computational Linguistics annual meeting
- Air Force Research Laboratory, Office of Naval Research, National Science Foundation, Apple, NVIDIA