If someone in the workplace is mistreated, their colleagues may respond with empathy -- or with schadenfreude. The latter emotion, according to a new study by the University of Zurich, occurs primarily in highly competitive working environments, when one person's misfortune facilitates another's goals. Even worse, schadenfreude can be contagious. For this reason, it is worth establishing an inclusive working climate and team-based incentives.
- Academy of Management Review