image: Ming Hu is Assistant Professor of Operations Management at the University of Toronto's Rotman School of Management. His research explores the interface between operations management and marketing, with a focus on analyzing strategic interactions among firms and between firms and consumers, in the context of revenue management, supply chain management and service management. His research topics include mechanism design, integration of inventory/capacity and pricing, price competition and modeling of consumer behaviour. During 2008-2011, Prof. Hu received the prestigious Hewlett-Packard Innovation Award, and in 2011 he won the Connaught New Researcher Award at University of Toronto. view more
Credit: Rotman School
Toronto - It doesn't work in the traditional marketplace, but in the world of crowdfunding, giving consumers options and the choice to pay more for essentially the same product makes sense, new research confirms.
A study by researchers at the University of Toronto's Rotman School of Management shows that those trying to raise money through online crowdfunding platforms have the best chance of their project succeeding and making the highest profit when they offer a menu of options and different price points to potential "pre-buyers."
Under the typical crowdfunding mechanism, a creator proposes to produce an item or project -- such as an artistic event or technological invention -- fixes their target crowdfunding goal, and then must reach the target through online fundraising within a specified period. If the target is not reached, the money contributed is refunded back to the pre-buyers.
The study found that some pre-buyers may place a high value on seeing a project succeed and are willing to pay more, especially if they think other potential pre-buyers may not be willing to pay as much.
As a result, it's important to offer a range of higher and lower-priced options, for example a VIP pass to a concert for high-end contributors vs. regular tickets for low-end ones. Early contributions by high-end contributors in turn attract other pre-buyers who may be waiting for others to start funding the campaign before they commit at a lower price point.
The finding points to the potential for higher profits under the crowdfunding model because it allows creators to tap into some consumers' willingness to pay more, suggests Ming Hu, an assistant professor of operations management at the Rotman School. He co-wrote the study with Mengze Shi, an associate professor of marketing, and Xi Li, a Rotman PhD student.
"If you compare crowdfunding to the traditional way of selling, in that case you cannot do price discrimination," said Prof. Hu. "You're still left with money on the table."
Depending on the characteristics of their pre-buyers, creators may also consider introducing new options later on in the campaign to maintain momentum, or setting a low price point if they want to generate volume.
But the study warns that profits can be hurt if too many high-end pre-buyers are given an incentive to come to the campaign later rather than earlier.
The crowdfunding industry has shown huge growth. Kickstarter, one of the most popular platforms, has already raised more than $800 million U.S. and supported more than 50,000 projects since it started in 2009.
The study is forthcoming in Marketing Science.
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Journal
Marketing Science